*This is not a photography job or a gateway into a photography job therefore we will not be accepting applications from people with photography experience*
About Us
ZigZag Photography is a very well-established quality portrait photography studio, based in Leicester. We provide a first-class family portrait experience, creating special memories at key stages of people’s lives, from babies to grandparents, with finished framed products to then be treasured ‘wall art’ for generations to come. It's a fast paced, busy, focused and very positive team environment. We work hard but laugh a lot. Job satisfaction is very high along with team appreciation which has many benefits. Everyone works together towards common goals, and we all share the same pride in the service we offer.
About the role
Based at our studio the primary focus of this role is speaking to predominantly families / usually ‘mums’ over the phone (both outbound and incoming calls to both existing, new and potential new customers). The purpose of most calls is to make ‘Bookings’ in our diary and so somebody who is target driven is essential as there’s much more to it than simply finding someone a date. This job is all about ‘quality over quantity’; so you will be giving families lots of advice on what to expect from their ‘Family’, ‘Couple’ or ‘Pets’ Photo shoot experience with us - covering everything from the best time to book in their shoot with us to suit their family, through to what to wear and ideas to personalise their shoot, such as suggesting things like sentimental props or accessories to show their own personality, hobbies or interests.
Additionally, you will be explaining special offers and giving an idea of pricing and product expectations to prepare the customer before they attend their shoot with us.
You will also cover various face to face reception duties, such as meeting and greeting families upon their arrival at the studio and making people feel very welcome. Helping with customers' collections of their finished products and taking payments, processing vouchers plus other basic admin duties behind the scenes.
You could also work on exhibitions to promote the studio and sell vouchers to members of the public wanting to come and have their own family portrait experience.
The ideal candidate
This is an ideal job for someone who is a strong communicator, multi-tasker, who likes talking to people of all ages and would love to become part of a well-respected team, joining a successful growing business.
Full training will be given for the successful candidate, but to succeed may already have most of the following traits..
- Is focused and able to work on their own.
- Is target driven and motivated by getting results
- Can demonstrate exceptional customer service skills
- Is confident with an excellent clear voice and friendly manner
- Possesses a highly positive and enthusiastic personality
- Is well presented
- Has good positive persuasion skills, ‘but not pushy’
- Has good IT and admin skills
- Loves people (and also potentially pet Dogs!) and loves talking!
- Some sales experience may help with this job role
If you tick most of the boxes above and would love to become part of a well-
respected team, joining a successful growing business and work within a fantastic,
friendly, highly positive environment this could be the perfect job for you and we
would love to hear from you. .
Full Time Hours of work are:
Tuesdays - 10am-6pm
Wednesdays - 12pm-8pm
Thursdays 12pm-8pm
Fridays - 10am-6pm
Saturdays - 9am-6pm
Sundays - 9am-6pm
Currently we are looking for someone who could work any number of hours within our opening times. We are more focussed on finding someone who is perfect for the job and therefore we can be flexible with hours offered.
How to apply:-
1. Please visit our website for more information about our company
2. Forward your fully up to date CV
3. PLUS attach a separate personalised covering letter *
*This must clearly state . . .
A) Why this job specifically appeals to you
B) How many hours per week you would ideally like & why?
C) Why you believe you are a strong candidate for us with the potential to be trained
into fulfilling this exciting unique role
All applications will be reviewed and shortlisted candidates will be called for an initial
telephone Interview within two weeks.
*Please note we will only review applications from candidate’s who follow the
application instructions as described above.